Coronavirus/Covid -19 update

Update 07/05/2020

Daily life for everyone around the world has changed dramatically in a short space of time. Even though the Practice remains closed, as things begin to normalise it is important that we reflect and try to adapt to ensure that we take control and change the things we know will keep us safe. Things like washing your hands regularly and thoroughly and avoiding unnecessary travel or contact with others.

Your oral health continues to be important and although we should be more cautious going forward, we should not let recent events cause us to neglect this.

At Chartwell Dental Care the most important thing is patient safety and comfort, and that is why we may introduce the following measures to keep people safe while at the practice.

We will be booking patients appointments to ensure that the Practice and waiting areas are not overcrowded. We will do this by leaving suitable gaps between appointments, making sure that Patients can attend the practice while maintaining a suitable distance from one another in accordance with government guidelines.

We will also be looking at creating clinics for patients who are most vulnerable, to help minimize patient contact with others for this group whilst they are at the practice.

To further avoid overcrowding when you arrive at the practice, we may ask that you wait in your car or in a safe place outside of the practice until called in. If this is implemented we will notify you via your phone when you should enter the practice.

You will be required to fill in all relevant forms on your mobile phone before you enter the practice. This means that you will not have to touch a pen, paper, or any electronic device other than your own when you attend your appointment. This crucial step greatly reduces touchpoints at the practice. (You can watch a video on Patient Portal here)

Between all appointments the dental team will thoroughly disinfect the dental surgery, reducing the risk of patient exposure to anything harmful while they are in the chair.

And finally, as you leave the practice, we will ask that you pay by card, preferably contactless.

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Look after your teeth at Christmas

Christmas is almost upon us, as we eagerly anticipate the arrival of the big day it is important that we remember to look after ourselves and those dependent upon us. It can be all too easy to neglect our oral hygiene at this time of year so please remember that here at Chartwell we are always on hand to offer advice and help to keep your mouth nice and healthy throughout the year. In the meantime here are some top tips to keep on top of your oral hygiene over the festive period.

  1. With Xmas parties and late nights in the offing, it’s important that we do not forget to brush and floss before we get our head down. We find brushing along to our favourite Xmas song helps us brush for the required 2 minutes.
  2. Stuck for a present for your nearest and dearest why not treat them to an electric toothbrush, whilst it’s not the most exciting present you can rest easy in the knowledge the here at Chartwell we recommend an electric toothbrush over a manual one and we also stock them at reception so pop in and ask.
  3. We are not ogres here at Chartwell and enjoy a sweetie as much as anyone but please remember it’s the number of times you eat sweets during the day rather than how much you eat so try to limit your treats to just after mealtimes.
  4. Remember that avoiding sweet treats and replacing them with savoury alternatives is healthier for your teeth, cheese and breadsticks are great replacements and turkey is tooth friendly so long as you avoid the bones.

Finally, everyone at Chartwell would like to thank you for being such great patients throughout the year and wish you a very merry Xmas and happy new year.